Terms of Service
Last updated: November 19, 2025
1. Acceptance of Terms
By accessing and using Aptitude Flow ("we," "our," or "us"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Service") operated by Aptitude Flow. Our Service provides talent mapping, career development assessments, and personalized development recommendations.
2. Description of Service
Aptitude Flow provides comprehensive talent mapping and career development services including:
- Psychometric assessments and aptitude testing
- Career path recommendations and guidance
- Personalized development plans and learning paths
- Professional skill assessments and evaluations
- Corporate talent management solutions
- Educational and training program recommendations
We reserve the right to modify, suspend, or discontinue any part of our Service at any time with reasonable notice.
3. User Accounts and Registration
3.1 Account Creation
To access certain features of our Service, you must create an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
3.2 Account Security
You are responsible for safeguarding the password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.3 Account Termination
We reserve the right to terminate or suspend your account at any time for violations of these Terms or for any other reason at our sole discretion.
4. Acceptable Use Policy
You agree not to use the Service to:
- Violate any applicable laws or regulations
- Infringe upon the rights of others
- Submit false or misleading information
- Attempt to gain unauthorized access to our systems
- Interfere with or disrupt the Service
- Use the Service for commercial purposes without authorization
- Share account credentials with others
- Attempt to reverse engineer or copy our proprietary technology
5. Assessment and Testing Services
5.1 Assessment Accuracy
While we strive for accuracy in our assessments and recommendations, results are provided for informational and guidance purposes only. We do not guarantee specific outcomes or career success.
5.2 Professional Advice
Our assessments and recommendations are not a substitute for professional career counseling, legal advice, or financial planning. We recommend consulting with qualified professionals for specific advice.
5.3 Assessment Integrity
You agree to complete assessments honestly and independently. Attempting to manipulate results or having others complete assessments on your behalf may result in account termination.
6. Payment Terms
6.1 Pricing and Billing
Service pricing is displayed on our website and may change with notice. You agree to pay all fees associated with your selected service plan.
6.2 Payment Processing
Payments are processed through secure third-party payment processors. By providing payment information, you authorize us to charge your account for the applicable fees.
6.3 Refunds and Cancellations
Refund policies vary by service type. Please refer to our specific service descriptions for refund information. We reserve the right to deny refunds for violations of these Terms.
7. Intellectual Property Rights
7.1 Our Content
All content, features, and functionality of our Service, including but not limited to text, graphics, logos, assessments, and software, are owned by Aptitude Flow and are protected by copyright, trademark, and other intellectual property laws.
7.2 Your Content
You retain ownership of content you submit to our Service. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, and distribute such content in connection with our Service.
7.3 License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our Service for personal, non-commercial purposes in accordance with these Terms.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Service, you consent to our collection and use of information as described in our Privacy Policy.
9. Disclaimers and Limitations of Liability
9.1 Service Availability
We strive to maintain high service availability but do not guarantee uninterrupted access. Our Service is provided "as is" and "as available" without warranties of any kind.
9.2 Limitation of Liability
To the maximum extent permitted by law, Aptitude Flow shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.
9.3 Maximum Liability
Our total liability to you for any claims arising from these Terms or your use of our Service shall not exceed the amount you paid us in the twelve months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Aptitude Flow and its officers, directors, employees, and agents from and against any claims, damages, losses, and expenses arising from your use of the Service or violation of these Terms.
11. Termination
These Terms remain in effect until terminated. You may terminate your account at any time by contacting us. We may terminate or suspend your access to the Service immediately, without prior notice, for any reason, including breach of these Terms.
12. Governing Law and Dispute Resolution
These Terms shall be governed by and construed in accordance with the laws of British Columbia, Canada. Any disputes arising from these Terms or your use of our Service shall be resolved through binding arbitration in accordance with the rules of the British Columbia International Commercial Arbitration Centre.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by posting the new Terms on our website and updating the "Last updated" date. Your continued use of the Service after changes become effective constitutes acceptance of the new Terms.
14. Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these Terms will otherwise remain in full force and effect.
15. Contact Information
If you have any questions about these Terms of Service, please contact us at:
- Email: legal@aptitudeflow.com